Waranty

Guarantee

Granitex Corp warrants that all custom fabricated granite, marble, Quartz and other stone products (“Products”) will be free from defects in workmanship and materials under normal use for a period of one  (1) year from the date of installation (the “Warranty Period”). During the Warranty Period, Granitex Corp will repair or replace, at its own discretion, products found to be defective. Products are warranted only to our direct customers and no warranty is extended to a third party.
 
Non-Guarantee Situations
 
Damage due to other trade personnel and/or damage, which occurs after Granitex Corp, has completed its initial installation. Stains due to improper maintenance; please refer to our “Care and Maintenance” section. It is the customer responsibility to provide maintenance on the new countertops, such as cleaning the surface; re-caulking between counters and backsplash; re-caulking underneath the granite around the sink to protect from water penetrating through which may result in the sink becoming detached from the granite.

Due to the nature of some stones, there could be fissures and naturally formed crevices in the surface. These items are not considered under our guarantee due to their natural formations and at times can be undetectable at the time of fabrication. If a repair is requested due to one of the above situations, it will be done at the customer’s expense.